SHIPPING & RETURNS

Shipping Information

CLMRAT provides efficient shipping methods to ensure that your sports apparel reaches you in top condition. Our packaging is designed to protect your products during transit. We offer transparent pricing for shipping to build trust with our customers.

At CLMRAT, we prioritize customer satisfaction. If you have any queries regarding our shipping methods or costs, feel free to reach out to us

Processing Time: Most orders are processed within 24–48 hours (excluding Sundays and Public Holidays).
Delivery Timeline: Depending on your location within India, delivery typically takes 3–7 business days.
Shipping Charges: Shipping costs are calculated at checkout based on the weight of the order and the delivery pincode.
Tracking: Once your order is dispatched, you will receive a tracking ID via email/SMS.

Return & Exchange Information

At CLMRAT, we understand that sometimes preferences change. Our return and exchange policy is designed to make the process hassle-free for our customers. If you are dissatisfied with a product, we offer a straightforward refund or exchange process to ensure that you can shop with confidence.

We believe in building trust with our customers. If you need further assistance regarding our return and exchange policy, our team is here to help you.

We want you to love what you bought. If you are not satisfied, here is how we handle returns:

Window: Returns must be initiated within 7 days of delivery.
Condition: Items must be unused, in their original packaging, and with all tags intact.
Non-Returnable Items: [Insert specific items here, e.g., innerwear, personalized goods, or clearance items].
Refund Process: Once we receive and inspect the return, the refund will be processed to your original payment method within 5–7 working days.

If you received a damaged, defective, or incorrectly sized item, we offer a free replacement.
Please share an unboxing video and photos of the defect within 48 hours of delivery to expedite the process.